Customer Service Policy

At Bulk Source, we are dedicated to providing exceptional customer service to all our clients. Whether you’re a business placing bulk orders or a factory/vendor looking to collaborate, we’re here to assist you. If you have any questions or concerns about your order, our products, or our platform, please don’t hesitate to reach out to us.

Contacting Customer Service

You can reach our customer service team using the following methods:

Our team is available Monday through Sunday and will respond to inquiries within 24 hours.

Order Inquiries

For any questions regarding your order, please have your order number ready when contacting us. This will help us efficiently track your order and provide accurate information.

Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a refund or exchange. Please refer to our Refund Policy for detailed information on returns and refunds.

Vendor Collaboration and Product Questions

If you are a factory or company looking to join Bulk Source as a vendor, or if you have questions about our products, feel free to contact us. Our team is happy to assist you with any concerns and ensure you are fully satisfied with our services.

Website Feedback

We appreciate your feedback on how we can improve your experience on Bulk Source. If you have suggestions or encounter any issues on the website, let us know and we’ll work to improve your experience.

Thank you for choosing Bulk Source for your wholesale needs!

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